Delivery Information

Order Packaging and Delivery

We do not send orders internationally, delivery is within South Africa only. If your purchase is R800 or more delivery will be free via your preferred delivery option. Orders are protected with bubble wrap and discretely packaged, no website or order content details are put on the parcel or waybill.

Delivery Address

Use the Pep to Pep Store delivery method if you do not have an accurate physical delivery address. This address must include your "street name and number", couriers need an accurate physical address to deliver parcels to your door.

Delivery Options and Charges:

  • Courier to Door (Major Centre): 1 - 2 working days of dispatch R99.00
  • Courier to Door (Outlaying Area): 2 - 4 working days of dispatch R99.00
  • Pep to Pep Store: (Express) 3 - 5 working days of dispatch R99.00
  • Pep to Pep Store: (Budget) 7 - 9 working days of dispatch R59.00

Courier to door delivery, your parcel will be couriered to door with detailed tracking anywhere in South Africa - Pep to Pep Store delivery where you can collect at your own convenience, your parcel will be couriered to a Pep Store in your area with detailed tracking anywhere in South Africa.

Courier to door sent to a major centre will usually take 24 hours to deliver after dispatch - How do i know if my area falls under a major centre?

There are too many areas to list all destinations, for example 50km from each of the following areas are usually considered a major centre: Johannesburg, Pretoria, Polokwane, Rustenburg, Nelspruit, Vaal Triangle, Kimberley, Bloemfontein, Cape Town, George, Port Elizabeth, East London, Durban, Pietermaritzburg, Stellenbosch and Richards Bay.

You will receive all tracking and delivery information by email once your order has been sent. You can then access your parcel online tracking through the links emailed or click on a courier tracking logo below.

Click on the Aramex Courier logo below to Track your Parcel

  Aramex parcel tracking

Click on the Paxi Courier logo below to Track your Parcel

Paxi parcel tracking